Whether you are targeting an overseas market or have just gained a foreign customer, the way to develop your sales is by speaking their language.
New sales can be gained by speaking your prospects' language. Hard won sales can easily be lost through miscommunication or a lack of understanding.
Potential additional export sales business can be missed through not being fully aware of the customer's needs or of new opportunities in the market.
The Export Translation Packagefrom TranslatorsVillage gives you instant access to professional translation and interpreting services when you need them.
You focus on providing what the customer wants - we focus on ensuring the customer knows what you offer - and letting youknow precisely what he wants.
It is well documented that using your customer's own language shows them that your business means business. It shows respect, professionalism and that you value their custom. It will enhance your reputation with them and more widely in the marketplace.
The Export Translation Packagefrom TranslatorsVillageis flexible and can cover a single or a range of languages, from English into another language or from that language into English.
It is the solution that lets you focus on developing the business as if your customer was in the here.
What does the Export Translation Package entail?
The Export Translation Packagecan include:
Translation of sections of or entire your website
Sales brochures, product specifications, instructions and terms and conditions
Correspondence by e-mail or letter
Social media, blogs, new items
Telephone interpreting of key conversations and negotiations
Face to face interpreting at Trade Fairs or sales visits
How does it work?
We discuss with you your export strategy and calculate the volume of communication you would have with your export clients in a typical month.
We determine the most effective use of translation and interpreting services to retain or develop your relationships with your export clients.
We agree a monthly package of either translation or interpreting, or a combination of both, for which you pay a fixed fee.
You can then immediately forward us any text or communication that needs translating or call us to pre-arrange an interpreter to be available for phone calls or face to face situations.
What are the benefits?
You can concentrate on providing your clients with excellent products or services
You show your clients how you value their business
You never have misunderstandings that damage relationships or increase costs
You can cement long term existing relations or create new ones - or both
There is no need to negotiate individual translations every time they are needed
You deal with a single Project Officer for all your language needs
You have a "live" usage report which shows you instantly how much of your package you have used - and how much you have remaining
At the end of each month any "unused" allowance is carried forward
Your monthly fixed fee for Export Translation Packageis reviewed every three months and recalculated based on the actual volumes of translation you are using.
Here is an illustration of the Export Translation Package
The Export Translation Packagefrom TranslatorsVillage will help you secure export clients and deliver real competitive advantage.